EarthLink, a leading provider of Internet and online services, is launching EasyTech to provide customers with safe and secure technical support. EarthLink EasyTech offers remote and expert advice and support for home devices through secure virtual sessions with a team of experts. Most technology-related problems and frustrations can be handled with this easy-to-use service. EasyTech support is available 24 hours a day, seven days a week, 365 days a year. A team of experts help remotely, accessing the problematic device for software-related issues and/or remotely accessing a mobile device's camera to fix the problem. The technical expert guides the customer through the correction of the problem or resolves the problem remotely, when applicable. EasyTech's team of experts can help with virtually any device and issue. Support options run the gamut, from setting up a new computer and software installations, to helping with router/Wi-Fi setup or email, to troubleshooting tricky slow device performance. or device recovery to restore data after a crash or crash.
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