If you are having trouble changing your Hotmail account password, there could be a number of reasons why the process is not working. Here are some potential issues and solutions:
Incorrect login credentials: Make sure that you are using the correct email address and password to log in to your Hotmail account. If you have forgotten your password, try resetting it using the "Forgot Password" feature.
Browser issues: Try clearing your browser cache and cookies, or try using a different browser to see if the password change process works.
Server issues: It's possible that there could be a problem with the Hotmail server that is preventing you from changing your password. In this case, you may need to wait and try again later.
Account security: If your account has been compromised or there are suspicious activities on it, Hotmail may prevent you from changing your password to protect your account. In this case, you may need to contact Hotmail support to resolve the issue.
Two-factor authentication: If you have two-factor authentication enabled on your Hotmail account, you will need to provide the verification code sent to your phone or email to complete the password change process.
If none of these solutions work, you may need to contact Hotmail support for further assistance.