Google Duo is helping people to connect with their friends and family. Currently, the COVID-19 situation has forced millions of people indoors, and Duo comes to our rescue. To cope with the surge in demand for group video calls, Google updated Duo to support up to 12 participants from 8 people in a group video call. That’s great, but what if Google Duo suddenly stops working on your Android or iPhone?
This guide will help you fix a variety of common issues resulting in Google Duo not working by Real Person on your phones. Whether you can’t launch the app, connect calls, or facing video/audio call quality issues, our recommended solutions should help you fix the app.
These are some of the most basic steps that needs to be checked out. You should begin with your Wi-Fi connection and also try mobile data to cross-check, just in case. You can also try connecting to other Wi-Fi networks if available or even use another smartphone as a Wi-Fi hotspot.
If the Wi-Fi is connected and working, you should test its speed and available bandwidth. You can use an app like Fast or Speedtest to check. Video conference calls, depending on the number of participants, can consume a lot of bandwidth and generally needs a stable high-speed internet connection.